The Telephone Skills Coaching Manual: 22 Sessions for Working with Individuals and Small Groups (Routledge Revivals) PDF
by Pat Cochrane : The Telephone Skills Coaching Manual: 22 Sessions for Working with Individuals and Small Groups (Routledge Revivals)
ISBN : #1138738069 | Date : 2017-10-07
Description :
PDF-0f47f | This title was first published in 2003: Telephone skills are second nature to most people – and that’s the problem. We make assumptions about the people we’re talking to, we’re careless and lazy about what we say and we fall into bad habits. Everyone has been on the receiving end of poor telephone skills – probably on many occasions – and yet none of us recognize the faults as our own. The T… The Telephone Skills Coaching Manual: 22 Sessions for Working with Individuals and Small Groups (Routledge Revivals)
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[Pub.12mru] The Telephone Skills Coaching Manual: 22 Sessions for Working with Individuals and Small Groups (Routledge Revivals) PDF | by Pat Cochrane
The Telephone Skills Coaching Manual: 22 Sessions for Working with Individuals and Small Groups (Routledge Revivals) by by Pat Cochrane
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